Services

Routine Quality Consulting & Support

ServicesPlant QMSRoutine Quality Consulting & Support

Throughout the entire lifecycle of drugs, companies frequently encounter unexpected quality management and control challenges and needs for strategic compliance decisions. The problems such as the establishment of new production lines, process changes, regulatory updates, significant deviations, customer complaints, or official inspection inquiries demand not only in-depth professional knowledge but also fast support with cross-disciplinary practical experience. Internal teams, constrained by resources and experience, often struggle to deal with these complex challenges independently.

gempex provides efficient and professional routine quality consulting services, as a GMP compliance partner with over 20 years of deep industry experience. We gather senior experts from around the world, covering the topics of the entire quality chain from research and development to production, and are able to provide companies with precise and executable solutions based on various national regulations (including NMPA, FDA, EMA, etc.). Whether it's emergency handling of sudden quality incidents or the formulation of forward-looking compliance strategies, gempex can serve as a reliable external quality partner helping companies to reduce compliance risks and ensuring operational continuity and compliance.

Service Advantage

Interdisciplinary professional team
Our team has extensive practical experience across various fields, enabling us to provide you with practical guidance that combines both professional depth and breadth of knowledge.

Full-process coverage
Services cover the entire quality chain from raw materials to finished products, ensuring that every quality aspect receives immediate and professional support.

Efficient response
We provide prompt and professional initial guidance to quickly address your issues, helping you minimize downtime and maintain operational continuity.

Controllable cost
By adopting a flexible service model based on "event triggered consultancy", service costs are controllable, eliminating the need to bear the high costs of long-term employment of external experts, and helping you significantly reduce compliance costs.

advantage

Service Scope

We provide flexible and efficient GMP consulting services to address various unexpected and complex GMP compliance challenges. Our support includes, but is not limited to:


  • Document and record management support: we guide the management of various GMP documents such as SOPs, quality standards, and inspection records.
  • Deviation and unusual handling: we guide deviation investigations, root cause analysis (RCA), and define corrective and preventive actions (CAPA).
  • Change control management: we review change requests and evaluate the quality and regulatory risks associated with the changes.
  • Supplier management: we assist in the qualification review and archive management of raw material, excipients, and packaging material suppliers.
  • Complaint and recall handling: we guide the investigation and handling of customer complaints, as well as the execution of product recall procedures.
  • Annual quality review: we guide the creation of the annual quality review report.
  • Routine quality Q&A: we provide real-time and prompt answers to quality and regulatory questions, as well as decision support.


Service Workflow